Benefits of Product Training

Product Training ensures that employees are equipped with the necessary knowledge and skills to effectively sell and support products. This leads to improved customer satisfaction, increased sales performance, and a competitive advantage in the market.

Improved product knowledge

Product Training equips employees with in-depth knowledge about the features, specifications, and benefits of the products they sell. This enables them to effectively communicate with customers, answer questions, and provide accurate product information.

Well-trained employees can provide a better customer experience by confidently and accurately explaining product details, offering personalized recommendations, and addressing customer concerns. This leads to increased customer satisfaction, loyalty, and repeat business.

When employees have a comprehensive understanding of the products they sell, they can effectively highlight key selling points and demonstrate how the products meet customer needs. This leads to increased sales conversions, higher average order values, and improved sales performance overall.

Product Training ensures that new hires quickly gain product knowledge, allowing them to contribute to the company’s success at an accelerated pace. This reduces the time and resources required for training, enabling new employees to become productive members of the team sooner.

By providing employees with thorough knowledge and training on products, they feel more confident and motivated in their roles. This confidence translates into better customer interactions, increased job satisfaction, and improved employee morale.

Well-trained employees who possess deep product knowledge give companies a competitive edge in the market. They can effectively differentiate products from competitors, highlight unique features, and articulate value propositions, positioning the company as a trusted and knowledgeable provider.

When employees have a strong understanding of product offerings, they can identify upselling and cross-selling opportunities to maximize sales revenue. By recommending complementary products or upgrades, they can increase the average purchase value and customer lifetime value.

Product Training Solutions We Offer

Interactive, Engaging and Immersive eLearning Courses

Product Training benefits from interactivity, engagement, and immersion. These elements captivate learners and maximize the training’s impact. Interactive exercises, case studies, and simulations enable sales professionals to actively participate, develop interpersonal skills, and excel in customer service and sales performance.

Microlearning courses excel in Product Training for smaller concepts, offering just-in-time learning for targeted knowledge and skills acquisition. This focused approach enhances sales professionals’ performance in delivering exceptional customer service and improves sales effectiveness.

Gamification in Product Training offers numerous benefits, transforming sales activities into engaging games with scores, leaderboards, and interactive challenges. This fosters healthy competition, enhances knowledge retention, and promotes practical skill application in real-world scenarios. Gamification boosts engagement, motivation, and sales performance.

Our Product Training integrates real-life scenario modules, simulating common sales situations and challenges. This practical approach equips learners with essential knowledge and skills to navigate sales scenarios effectively, handle objections, and build strong customer relationships.

Our Product Training caters to the preferences of the modern workforce with short and engaging video content accessible on handheld devices.

Product Training

Client Success

The client is a leading American media organization that specializes in posting talks online for free distribution. The speakers are invited to deliver the talks to present their ideas, often using storytelling. They are free to use other forms, but it has to be innovative and engaging to connect with the audience.

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The client was already having mobile applications for the Masterclass that helped the speakers to improve their public speaking skills. Since this was a longish course, the client realized that only having a mobile application was not sufficient as it posed several problems to the speakers in preparing their talk. A few of the broad challenges were:

  1. Distractions in taking a longish course on a mobile device.
  2. Smaller screen size when viewing the course on a mobile device.
  3. Accessibility issues for differentially abled speakers.
  4. Taking detailed notes for each of the topics being covered in the Masterclass for their future reference.
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  1. Prepare the speakers to deliver motivating and engaging talks.
  2. Encourage the speakers to finetune and use their innovative style that suited their profile to communicate their message across to the audience.
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Our elearning architects created SCORM compliant eLearning course wherein the entire mobile app was replicated with a similar look and feel but with the improvised functionalities that mitigated all the challenges being faced by the speakers.

Learning Everest created an eLearning course that worked across devices and platforms and integrated well with their Learning Management System (LMS) to track the learners’ progress closely.

Learners had an option to create personalized ejournals.

The course was video-heavy, and including all the videos could have impacted its size and learner’s experience. Technology was used to ensure that all the videos were included in the course without compromising the course’s size, speed, and videos’ quality.

Extensive interlocks and conditions were included in the course so that the speakers could make the best use of various inputs being provided, and they do not miss any of the essential topics.

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